Outdoor Fire Protection Systems™
Residential, Commercial and Industrial Fire Protection Systems
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Outdoor Fire Protection Systems™ |
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Site Links:
Web Links: National Oceanic & Atmospheric Administration |
Most of our kits contain heavy liquids, so shipping via UPS or Fed Ex ground within 5-10 business days is standard. Faster 2 to 4 day express delivery is available by checking our shipping chart and adding the amount indicated to your order. Larger systems using tanks, pumps and heavy hardware are quoted at time of order and shipped via truck. Taxes are included in prices above for all states except Arizona which adds 5.6% sales tax. Thermo-Gel® has a shelf life of three years and we will not accept returns after 30 days from shipping date. Other products may be returned within 90 days of delivery date if in new and unused condition. Extra or leftover parts from homeowner product kits may be returned for small refund if in new condition, but please contact us first for a refund amount before sending. There is a 15% re-stocking fee for all returned items and buyer pays for shipping back to Kaye Contracting. Decline delivery of products if packaging is damaged or mutilated and we will re-ship new product without restocking fees. Upon receipt of your return we will contact you via E-mail or phone to verify condition of equipment and refund amount. Example of cost of returns: 15% restocking fee = -$52.50 Shipping Estimate = -$30.00 Refund Amount to Customer = $267.50 All hoses, nozzles, hardware, pumps, and related equipment carries a one year limited warranty from date of purchase. Send any defective hardware with explanation of problem(s) under 150 lbs. that can be packaged and shipped via UPS or Fed Ex ground to Kaye Contracting Co., 3053 W. Owens Drive, Phoenix, AZ 85086 for repairs or replacement. In some cases we may send you new equipment without return required if you have proper documentation. Hardware over 150 lbs., pumps and custom-built systems will be inspected and repaired by a sales engineer on-site at your location when possible. Limitations on warranty exist for all hardware improperly installed, stored below freezing or above 100 degrees Fahrenheit, any equipment involved in or exposed to fires or other natural disasters, and any equipment involved in vehicular or industrial accidents. Kaye Contracting Company reserves the right to inspect and reject any warranty claims arising from the conditions outlined herein, and we are not responsible for performance of any system if water supply or pressure is not adequate for Outdoor Fire Protection applications. Important Note: Due to the environmental extremes involved with fires, warranty is immediately voided for any equipment sold by this company that is involved in any fire of any kind. Thermo-Gel® Class-A flame retardant is a perishable chemical with a shelf-life of three years and does not carry a warranty. |
Send mail to
Info@outdoorfireprotection.com
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